Leaving the EU (Brexit)
From 1st January 2021, we shall NOT be charging VAT to customers outside the UK.
Before 2021, 20% VAT was charged to all EU countries as the UK was in the Common Market.
Therefore, the prices EU customers pay from now is reduced by 20% compared to 2020.
The prices will be automatically calculated at the checkout when you input your delivery country.
BUT When your order arrives in your country or is en route to you, it should be assessed by your country's customs authority and a suitable local VAT/import tax added to the order. This amount may include a processing fee but the total cost will depend on your country's own tax rules, some EU countries have lower VAT rates than the UK and some have higher rates. Some countries have a threshold for import duty, so your order may or may not be liable for this. Therefore, you are probably best placed to work out the estimated extra cost (if anything) due when your order arrives in your own country.
Most postal services have been requiring us to input customs information electronically when sending orders, so they have advance warning to help ease any delays at the borders. We therefore hope that things won't take too much longer to arrive than they did before.